http://www.headshift.com
Designing Twenty-first Century organisations
Social business design is about applying the lessons of social tools and networks to get work done faster, cheaper and more effectively.
We are a new sort of company – part management consultancy, part technology developer and part communications agency – that is dedicated to the task of building the connective tissue for Twenty-first Century organisations. We bridge the gap between existing IT, marketing and operations to engage both employees and customers more effectively, and help create the kind of network effects and energy that characterise successful businesses.
Our main areas of specialisation include:
Our main areas of specialisation include:
Social Business Strategy and Consulting
- Business case development, research and consulting
- Capabilities and infrastructure assessment
- Leadership programmes and coaching
- Organisational structure and process design
- Governance, guidelines, policies and procedures
- Cultural change management, training and education
- Programme management and evaluation
- Workforce collaboration and engagement strategy
- Service design, technology architecture, and development
- Technology evaluation, integration and implementation across all leading enterprise social platforms
- Employee engagement application development and management
- Knowledge sharing, collaboration and social intranet service design and development
- Change communications strategy, program development, and execution
- Enterprise mobile application development specialists (iPhone, iPad, Android)
Workforce Engagement
Customer Engagement
- Social media, marketing and sCRM strategy and programme management
- Social media execution across all social platforms including: Facebook, Twitter, YouTube, Foursquare
- Social “listening, participation, and engagement” strategy, program development, and execution
- Social Customer Support strategy, program development, and execution
- Branded Community development, moderation and management
- Mobile application development specialists (iPhone, iPad, Android, J2ME)
Social Analytics and Business Intelligence
- Dedicated data practice focusing on the collection and analysis of company specific or industry social intelligence data
- Social analytics and action frameworks for socialising business intelligence
- Industry intelligence research and benchmarking
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